Biomapa Terms of Use

Biomapa is a digital health and wellness information management platform designed to help individuals organize, monitor and understand information they choose to provide.

Depending on the features available, Biomapa may support laboratory results, medical reports, body composition, physical activity, sleep, nutrition, medications, supplements, menstrual-cycle tracking, workout information, wearable-device integrations and artificial intelligence-generated insights.

Certain features require a paid subscription, compatible devices, permissions or third-party services.

Features may vary by operating system, country, subscription plan and technical availability.

You must be at least 18 years old and legally capable of entering into a binding agreement.

Biomapa is not intended for use by children.

You agree to provide accurate account information and to use the service only in accordance with applicable law.

Biomapa is an informational and wellness technology platform.

Biomapa does not provide medical diagnosis, medical treatment, prescriptions, emergency care or services from a licensed healthcare professional.

Information presented by Biomapa is not a substitute for medical advice, clinical judgment or professional evaluation.

Laboratory interpretations, trends, health scores, training suggestions, nutritional estimates and artificial intelligence-generated outputs may be incomplete, incorrect or inappropriate for your individual circumstances.

Do not begin, discontinue or modify medication, treatment or medical follow-up solely because of information displayed in Biomapa.

Consult a qualified healthcare professional before making decisions affecting your health, particularly if you have an existing medical condition.

Consult a qualified professional before beginning or significantly changing a physical training program.

Biomapa is not an emergency service. In the United States, call 911 immediately if you are experiencing a medical emergency.

Nothing in these Terms excludes any legal responsibility that cannot lawfully be excluded.

Biomapa uses artificial intelligence to support certain features, including document processing, health information organization, insights and training suggestions.

AI-generated information may contain hallucinations, omissions, inaccurate values, incorrect classifications or misleading explanations.

You are responsible for reviewing information before relying on it.

Where available, you may correct imported or extracted information.

Biomapa does not warrant that AI results will identify every abnormal finding, detect every condition or provide clinically reliable conclusions.

The service is not designed to autonomously make medical decisions on your behalf.

Relevant information may be transmitted to contracted AI service providers to perform the features you request, as explained in our Privacy Policy.

Where legally required, we obtain separate consent before the relevant sharing occurs.

You retain ownership of the information, documents, photographs and other materials that you provide to Biomapa ("User Content").

You grant Biomapa a limited, nonexclusive license to host, store, transmit, reproduce, process and display User Content only as reasonably necessary to provide the requested services, maintain security, provide support and fulfill the purposes disclosed in our Privacy Policy.

This license does not transfer ownership of your User Content to Biomapa.

We do not acquire the right to sell your health information merely because you upload it.

You represent that you have the legal right to submit the information you upload.

Do not upload another person's medical records unless you are legally authorized to do so.

You are responsible for maintaining the confidentiality of your account credentials.

Do not share your password or allow unauthorized individuals to access your account.

Notify us promptly at biomapa@biomapa.app.br if you suspect unauthorized access.

We may implement security controls, identity verification and temporary account restrictions when reasonably necessary to protect users and the service.

The email address on your account is your primary method of communication with us for notices about your account and its security, including data breach notices. We will also post these notices in the app. Keep your email address up to date.

Biomapa Premium is offered through the Apple App Store and Google Play.

Subscription plans, billing periods, current prices and any available promotional offers are displayed before purchase.

Eligible new subscribers may receive a three-day free trial when the offer is available.

Unless cancelled before the applicable trial or subscription period ends, a subscription may automatically convert to a paid subscription or renew according to the conditions disclosed in the applicable store checkout.

Charges and billing administration are handled by Apple or Google, as applicable.

You can manage or cancel your subscription through your App Store or Google Play subscription settings.

Deleting the Biomapa application or your Biomapa account does not automatically cancel a subscription managed by an app store.

Refunds are processed according to the applicable store's policies and any mandatory consumer rights.

We will provide required notices regarding price changes and obtain any required approval before applying changes.

Biomapa may support integrations with Apple Health, Google Health Connect, Samsung Health, Strava and other supported services.

You determine which available integrations to activate and which permissions to grant.

Integrations are subject to the terms, policies and technical limitations of their respective providers.

Revoking an integration generally stops new data access but does not automatically delete information that was previously imported into Biomapa.

You may request deletion of imported information using the available privacy controls.

Premium members may connect Biomapa to an external AI assistant, currently Claude by Anthropic.

Connecting an assistant is optional.

Before connection, Biomapa explains the categories of information that the assistant may access and asks for your authorization.

External AI providers may have separate privacy policies and terms applicable to interactions outside Biomapa's own service.

Disconnecting an assistant stops future authorized access through the connection, subject to technical processing already initiated.

Previously disclosed information may remain subject to the external provider's applicable retention policies and legal obligations.

Biomapa processes personal information, including sensitive health information, according to the Privacy Policy and Consumer Health Data Privacy Policy.

Health-related information is not made available for commercial advertising merely through acceptance of these Terms.

Ad measurement is a separate, optional choice that is off until you allow it, and you can change it at any time in Profile > Privacy and data, as described in our Privacy Policy.

You may exercise available privacy rights, including access, correction, deletion, data export and withdrawal of applicable consent.

Some processing is necessary to deliver features that you specifically request.

Where consent is legally required, it will be requested separately.

You agree not to:

• Attempt to access accounts, systems or information without authorization.
• Interfere with the security, stability or operation of Biomapa.
• Upload malicious code or unlawful material.
• Impersonate another person or misuse another person's health information.
• Use automated tools to extract information in violation of applicable law or authorization.
• Reverse engineer protected software except where applicable law expressly permits it.
• Use Biomapa to engage in fraud or other unlawful activities.

We may take reasonable action to prevent misuse and protect users.

The Biomapa name, trademarks, software, interface, visual identity and proprietary content belong to the Company or its licensors.

Subject to these Terms, you receive a limited, nonexclusive, nontransferable, revocable license to use the service for personal, lawful purposes.

This license does not transfer intellectual property ownership.

We may update, improve or modify features to maintain functionality, security or compliance.

Some features depend on external systems and may become temporarily unavailable.

We do not guarantee uninterrupted access.

Material changes affecting paid services will be communicated as required by applicable law.

We will not make materially different uses of consumer health information without providing legally required notice and obtaining any required consent.

To the maximum extent permitted by applicable law, Biomapa is provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted operation, complete accuracy of AI-generated outputs, universal compatibility or fitness for every individual health or training purpose.

Nothing in these Terms limits warranties, remedies or protections that cannot legally be excluded under applicable consumer law.

To the extent permitted by applicable law, Biomapa is not responsible for indirect, incidental, consequential or punitive damages arising from use of the service.

Where legally enforceable, aggregate liability arising from the service will not exceed the amount you paid for Biomapa during the twelve months preceding the event giving rise to the claim.

These limitations do not apply to liability for fraud, intentional misconduct, gross negligence where exclusion is prohibited, or any other liability or remedy that applicable law does not permit us to exclude or restrict.

Nothing in these Terms limits statutory privacy or consumer protection rights.

You may stop using Biomapa at any time.

You may request account deletion through the available in-app tools (Profile > Privacy and data) or at https://www.biomapa.app.br/en/delete-account.

We may restrict or terminate an account in response to serious violations of these Terms, security threats, fraudulent activity or legal requirements.

Where appropriate and legally required, we will provide notice and a reasonable opportunity to export information before termination.

Data deletion and retention are governed by our Privacy Policy, Consumer Health Data Privacy Policy and applicable law.

Account deletion does not itself cancel an app-store subscription.

Biomapa is operated by a Brazilian company.

Subject to mandatory consumer protection, privacy and other applicable laws, these Terms are governed by the laws of Brazil.

Nothing in these Terms deprives United States consumers of mandatory rights or remedies under applicable federal or state law.

Before initiating a dispute, you may contact biomapa@biomapa.app.br so that we can attempt an informal resolution.

Where legally permitted, disputes may be brought before the competent courts of Rio de Janeiro, Brazil.

Where applicable law grants a consumer the right to bring a claim before a court in the consumer's place of residence or another competent jurisdiction, these Terms do not waive that right.

No mandatory arbitration agreement or class-action waiver is imposed by these Terms.

We may update these Terms to reflect changes in our service, business or legal obligations.

Material changes will be communicated through appropriate means before taking effect when required by law.

Where legally required, we will request renewed acceptance or consent.

The last-updated date indicates the published version.

If you downloaded Biomapa from the Apple App Store, you acknowledge that these Terms are between you and Biomapa, not Apple.

Apple is not responsible for providing maintenance or support for Biomapa.

To the extent required by Apple's applicable terms, Biomapa is responsible for claims involving its application, including product liability, legal compliance, consumer protection and intellectual property matters.

Where applicable, you may notify Apple of a failure to conform to an applicable warranty and seek any refund available under Apple's terms and applicable law.

Apple and its subsidiaries are third-party beneficiaries of the applicable provisions of these Terms.

You represent that your use of the application complies with applicable export restrictions and sanctions laws.

NATARIO LABS DESENVOLVIMENTO DE PROGRAMAS LTDA
CNPJ: 67.312.898/0001-04
Rio de Janeiro, Brazil
Email: biomapa@biomapa.app.br

Related documents:

• Privacy Policy: https://www.biomapa.app.br/en/privacy
• Consumer Health Data Privacy Policy: https://www.biomapa.app.br/en/consumer-health-data